Shlomi Lavi /
Mar 13, 2022
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Bottom Line: Which is Better - ShoreTel or Sametime?
Sametime is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Sametime (60/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. IBM
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
IBM: International Business Machines Corporation, or IBM, is an American corporation. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.
Who is more expensive? ShoreTel or Sametime?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Sametime.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Sametime price starts at $60 per user/month , When comparing Sametime to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: Sametime is more expensive than ShoreTel.
Which software includes more/better features?
We've compared ShoreTel Vs. Sametime based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Sametime: We are still working to collect the list of features for Sametime.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, Customers of the software include small and medium businesses as well as large enterprises.