Shlomi Lavi /
Jul 06, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - ShoreTel or Mitel Sky?
Mitel Sky is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than Mitel Sky (87/100). Mitel Sky offers users more features (8) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. ShoreTel, Inc.
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Who is more expensive? ShoreTel or ShoreTel Sky?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and ShoreTel Sky.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. ShoreTel Sky price starts at $40 per user/month , When comparing ShoreTel Sky to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: ShoreTel Sky is more expensive than ShoreTel.
Which software includes more/better features?
We've compared ShoreTel Vs. Mitel Sky based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
ShoreTel Sky: 3-Way Calling, Call Blocking, Call Forwarding, Call Transfer, Call Waiting.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, The software can be deployed for small call centers as well as medium and large enterprises.