Shlomi Lavi /
Mar 13, 2022
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Bottom Line: Which is Better - ShoreTel or Sinch?
ShoreTel is more expensive to implement (TCO) than Sinch, and ShoreTel is rated higher (92/100) than Sinch (58/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Sinch
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Sinch: Sinch gives mobile developers the best way to add communication into their apps. The company’s platform lets developers integrate voice and messaging into their app in minutes with a few lines of code. Sinch has launched as an independent company with $12 million in funding and is based in Stockholm and San Francisco.
Who is more expensive? ShoreTel or Sinch?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Sinch.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Sinch accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software.
Bottom line: ShoreTel cost is around the same cost of Sinch.
Which software includes more/better features?
We've compared ShoreTel Vs. Sinch based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Sinch: We are still working to collect the list of features for Sinch.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and Sinch's target customer size include: SMBs.