Shlomi Lavi /
Mar 13, 2022
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Bottom Line: Which is Better - ShoreTel or Skype for Business?
ShoreTel is more expensive to implement (TCO) than Skype for Business, and Skype for Business is rated higher (97/100) than ShoreTel (92/100). Skype for Business offers users more features (3) than ShoreTel (0). There is a clear winner in this case and it is Skype for Business!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Microsoft
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Microsoft: At Microsoft, we aim to empower every person and organization on the planet to achieve more — and we empower our employees the same way.
Who is more expensive? ShoreTel or Skype for Business (formerly Lync) Software?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Skype for Business (formerly Lync) Software.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Skype for Business (formerly Lync) Software price starts at $2 per user/month , When comparing Skype for Business (formerly Lync) Software to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: ShoreTel is more expensive than Skype for Business (formerly Lync) Software.
Which software includes more/better features?
We've compared ShoreTel Vs. Skype for Business based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Skype for Business (formerly Lync) Software: Chat, Conference Calling, VoIP.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and Skype for Business (formerly Lync) Software's target customer size include: Small, medium and large size businesses.