ShoreTel Vs SolarWinds (Sep 2020)
Shlomi Lavi / Sep 08, 2020
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Bottom Line: Which is Better - ShoreTel or SolarWinds?
ShoreTel is more expensive to implement (TCO) than SolarWinds, SolarWinds is rated higher (94/100) than ShoreTel (92/100). SolarWinds offers more features (18) to their users than ShoreTel (0). There is a clear winner in this case and it is SolarWinds!
Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How ShoreTel, Inc. compares with Samanage?
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who's more expensive? ShoreTel or SolarWinds?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for ShoreTel and SolarWinds.
ShoreTel price starts at $19.99 per user/month , on a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. SolarWinds price starts at $800 per user/year , when comparing SolarWinds to their competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: ShoreTel cost is around the same cost of SolarWinds.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ShoreTel Vs. SolarWinds based on some of the most important and required VoIP features. ShoreTel: We are still working to collect the list of features for ShoreTel. SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.
SolarWinds
starts at $800 per user/year
SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...
PriceDemoCompare specifications
ShoreTel Specifications
ITQlick Score: | 92/100 |
---|---|
ITQlick Rating: | (4.9/5) |
Pricing: | 4/10 - average cost |
Category: | VoIP -> ShoreTel |
Company: | ShoreTel, Inc. |
Pricing: | starts at $19.99 per user/month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | ShoreTel review, ShoreTel pricing, ShoreTel alternatives |
SolarWinds Specifications
ITQlick Score: | 94/100 |
---|---|
ITQlick Rating: | (5/5) |
Pricing: | 4/10 - average cost |
Category: | VoIP -> SolarWinds |
Company: | Samanage |
Pricing: | starts at $800 per user/year |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds review, SolarWinds pricing, SolarWinds alternatives |
Compare features
ShoreTel: 0 Features
SolarWinds: 18 Features
Author

Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.