Shlomi Lavi /
Mar 13, 2022
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Bottom Line: Which is Better - ShoreTel or switchvox?
ShoreTel is more expensive to implement (TCO) than switchvox, and ShoreTel is rated higher (92/100) than switchvox (77/100). switchvox offers users more features (9) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Asterisk
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Asterisk: Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server. Asterisk powers IP PBX systems, VoIP gateways, conference servers and other custom solutions. It is used by small businesses, large businesses, call centers, carriers and government agencies, worldwide. As...
Who is more expensive? ShoreTel or switchvox?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and switchvox.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. switchvox price starts at $90 per user/month , When comparing switchvox to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: ShoreTel is more expensive than switchvox.
Which software includes more/better features?
We've compared ShoreTel Vs. switchvox based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
switchvox: Data Import/Export, Basic Reports, Online Customer Support, Blended Call Center, Call Recording.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and switchvox's target customer size include: Small, medium and large size businesses.