Compare ShoreTel and Truly Wireless - Sep 2022

Shlomi LaviShlomi Lavi / Sep 29, 2022

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Bottom Line: Which is Better - ShoreTel or Truly Wireless?

ShoreTel is more expensive to implement (TCO) than Truly Wireless, and ShoreTel is rated higher (92/100) than Truly Wireless (80/100). Truly Wireless offers users more features (5) than ShoreTel (0).

Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

ShoreTel, Inc. Vs. TRULY

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

TRULY: The best way to track, understand and act upon your conversations at scale.Get a complete picture of your customer conversations, and go beyond simple activity data. Surface actionable insights to drive hiring, onboarding, coaching and pipeline management.

Who is more expensive? ShoreTel or Truly Wireless?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Truly Wireless.

ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Truly Wireless price starts at $500 per month , When comparing Truly Wireless to its competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: ShoreTel is more expensive than Truly Wireless.

Which software includes more/better features?

We've compared ShoreTel Vs. Truly Wireless based on some of the most important and required VoIP features.

ShoreTel: We are still working to collect the list of features for ShoreTel.

Truly Wireless: Call Conferencing, Call Recording, Call Transfer, Multi-Part Conferencing, VoIP.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, The common users of Truly Wireless software are the entrepreneurs from small (with 10 to 200 employees) to medium-sized businesses (500 to 1,500 employees) that make use of the Voice over IP (VoIP) phone systems, data hosting and related services.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients.

Truly Wireless

ITQlick rating
(3.8/5)

starts at $500 per month

Truly Wireless offers users with Voice over IP (VoIP) solutions that will help them create the suitable sales machine through capturing, measuring, comprehending and responding to all of the users’ phone call d...

Categories: Business Phone Systems, Cloud PBX, Online Meeting, UCaaS Providers, VoIP.

Compare specifications

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

Truly Wireless: 5 Features

Call Conferencing
Call Recording
Call Transfer
Multi-Part Conferencing
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Compare
Truly Wi...
ITQlick rating
3.8/5
Score
80/100
Pricing
2/10
License pricing
$500 per month
Functionality
11
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$18.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.