Shlomi Lavi /
Sep 29, 2022
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Bottom Line: Which is Better - ShoreTel or Truly Wireless?
ShoreTel is more expensive to implement (TCO) than Truly Wireless, and ShoreTel is rated higher (92/100) than Truly Wireless (80/100). Truly Wireless offers users more features (5) than ShoreTel (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. TRULY
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
TRULY: The best way to track, understand and act upon your conversations at scale.Get a complete picture of your customer conversations, and go beyond simple activity data. Surface actionable insights to drive hiring, onboarding, coaching and pipeline management.
Who is more expensive? ShoreTel or Truly Wireless?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Truly Wireless.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Truly Wireless price starts at $500 per month , When comparing Truly Wireless to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: ShoreTel is more expensive than Truly Wireless.
Which software includes more/better features?
We've compared ShoreTel Vs. Truly Wireless based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Truly Wireless: Call Conferencing, Call Recording, Call Transfer, Multi-Part Conferencing, VoIP.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, The common users of Truly Wireless software are the entrepreneurs from small (with 10 to 200 employees) to medium-sized businesses (500 to 1,500 employees) that make use of the Voice over IP (VoIP) phone systems, data hosting and related services.