Compare ShoreTel and Verizon UCCaaS - Apr 2022

Shlomi LaviShlomi Lavi / Apr 16, 2022

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Bottom Line: Which is Better - ShoreTel or Verizon UCCaaS?

Verizon UCCaaS is more expensive to implement (TCO) than ShoreTel, ShoreTel is rated higher (92/100) than Verizon UCCaaS (80/100).

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How ShoreTel, Inc. compares with Verizon Enterprise Solutions?

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...

Verizon Enterprise Solutions: In today’s rapidly transforming environment, we design, build, and operate the networks, information systems, and mobile technologies that help businesses and governments around the globe expand reach, increase productivity, improve agility, and maintain longevity. nnOur solutions across Connected Machines, Dynamic Cloud, Intelligent Networking a...

Who's more expensive? ShoreTel or Verizon UCCaaS?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for ShoreTel and Verizon UCCaaS.

ShoreTel price starts at $19.99 per user/month , on a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Verizon UCCaaS price starts at $30 per license , when comparing Verizon UCCaaS to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line: ShoreTel cost is around the same cost of Verizon UCCaaS.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ShoreTel Vs. Verizon UCCaaS based on some of the most important and required VoIP features. ShoreTel: We are still working to collect the list of features for ShoreTel. Verizon UCCaaS: We are still working to collect the list of features for Verizon UCCaaS.

Target customer size

ShoreTel's typical customers include: Medium and large size businesses, The typical customers who benefit from using Verizon UCCaaS are those belonging to small to medium-sized business as well as large enterprises that make use of Voice over IP (VoIP) phone systems, hosting and related services, mainly in the field of business phone systems.

ShoreTel

ITQlick rating
(4.9/5)

starts at $19.99 per user/month

ShoreTel is a growing cloud-based VoIP software, it is designed to support medium and large size business. ShoreTel received a rating of 4.9 from ITQlick team. The software cost is considered average (2.7/5) w...

Categories: Communications, Business Phone Systems, Cloud PBX, SIP Clients.

Verizon UCCaaS

ITQlick rating
(2.8/5)

starts at $30 per license

Verizon’s Unified Communication and Collaboration as a Service or simply UCCaaS is a managed and hosted service grounded on Hosted Collaboration Solution of Cisco. This software is designed to deliver cloud-bas...

Categories: Business Phone Systems, Cloud PBX, Online Meeting, UCaaS Providers, VoIP.

Compare specifications

ShoreTel Specifications

ITQlick Score: 92/100
ITQlick Rating: (4.9/5)
Pricing: 4/10 - average cost
Category: VoIP -> ShoreTel
Company: ShoreTel, Inc.
Pricing: starts at $19.99 per user/month
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: ShoreTel review, ShoreTel pricing, ShoreTel alternatives

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

Verizon UCCaaS: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6
Compare
Verizon ...
ITQlick rating
2.8/5
Score
80/100
Pricing
5.6/10
License pricing
$30 per license
Functionality
5
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.