Shlomi Lavi /
May 17, 2022
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Bottom Line: Which is Better - ShoreTel or ViaTalk?
ViaTalk is more expensive to implement (TCO) than ShoreTel, and ShoreTel is rated higher (92/100) than ViaTalk (65/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. PenPower
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
PenPower: Dr. Tsay, the founder of PenPower in 1991, invented the Chinese writing pad with handwriting recognition technology to help people with little or no computer literacy input Chinese characters with free handwriting, just as they do on paper. No special input systems need to be learned and no training is needed. PenPower has been leading the market f...
Who is more expensive? ShoreTel or ViaTalk?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and ViaTalk.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. ViaTalk price starts at $22 per license , When comparing ViaTalk to its competitors, the software is rated 6 - similar to the average VoIP software cost.
Bottom line: ViaTalk is more expensive than ShoreTel.
Which software includes more/better features?
We've compared ShoreTel Vs. ViaTalk based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
ViaTalk: We are still working to collect the list of features for ViaTalk.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and ViaTalk's target customer size include: Small, medium and large size businesses.