Shlomi Lavi /
Mar 13, 2022
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Bottom Line: Which is Better - ShoreTel or Virtual?
ShoreTel is more expensive to implement (TCO) than Virtual, and ShoreTel is rated higher (92/100) than Virtual (61/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. 8x8, Inc.
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
8x8, Inc.: 8x8 delivers cloud-based business communications solutions that are affordable, easy to use, and incredibly advanced. We help small and medium businesses serve their customers better, work smarter and conduct business anywhere, anytime. From hosted VoIP business phone service to hosted contact centers to unified communications, our services are pro...
Who is more expensive? ShoreTel or Virtual Office?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Virtual Office.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Virtual Office price starts at $12 per user/month , When comparing Virtual Office to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: ShoreTel cost is around the same cost of Virtual Office.
Which software includes more/better features?
We've compared ShoreTel Vs. Virtual based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Virtual Office: We are still working to collect the list of features for Virtual Office.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, and Virtual Office's target customer size include: SMBs.