Shlomi Lavi /
Jun 25, 2022
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Bottom Line: Which is Better - ShoreTel or Voice Complete?
ShoreTel is more expensive to implement (TCO) than Voice Complete, and ShoreTel is rated higher (92/100) than Voice Complete (83/100).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Level 3 Communications
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Level 3 Communications: Level 3 Communications, Inc. is a premiere provider of global communication services, creating solutions that strengthen the growth, efficiency and security of businesses around the world. Our business started as part of a subsidiary of a construction company that created one of the first competitive local exchange carriers, MFS Communications.
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Who is more expensive? ShoreTel or Voice Complete?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Voice Complete.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Voice Complete accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software.
Bottom line: ShoreTel is more expensive than Voice Complete.
Which software includes more/better features?
We've compared ShoreTel Vs. Voice Complete based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Voice Complete: We are still working to collect the list of features for Voice Complete.
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, Customers of the software include businesses of all sizes and a wide range of types.