Compare ShoreTel Vs. Zoom

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
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ShoreTel
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
6
Fit small business
Fit medium business
Fit large business
Software review
Zoom
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
90/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.8/10
License pricing license pricing (if provided by the software vendor)
$15 Per month/user
Hosting
Cloud
Functionality score
13
Fit small business
Fit medium business
Fit large business
Software review
RingCentral
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4/10
License pricing license pricing (if provided by the software vendor)
$20 Per month/user
Hosting
On premise and Cloud
Functionality score
28
Fit small business
Fit medium business
Fit large business
Software review
Nextiva
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
93/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
3.2/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
27
Fit small business
Fit medium business
Fit large business
Software review
OnSIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
2/10
License pricing license pricing (if provided by the software vendor)
$9 Per month/5 users
Hosting
On premise and Cloud
Functionality score
9
Fit small business
Fit medium business
Fit large business
Software review

ShoreTel Vs. Zoom (Dec 14, 2018)

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor Comparison: ShoreTel, Inc. Vs. Zoom Video Communications

ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions. Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both on-premises and hosted phone systems, which offer customers end-to-end solutions including business phones, application integration, collaboration tools, mobility, and contact center applications. With over 34,000 business customers serving over 3,000,000 users worldwide, ShoreTel is committed to making integrated business communications “brilliantly simple” for administrators and end users alike. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide.

Zoom Video Communications: Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Our solution offers the best video, audio and screen-sharing experience across Windows PC, Mac, iOS, Android, Zoom Rooms conference room system, and H.323/SIP room systems. Zoom was founded in 2011 by experienced leaders and engineers from Cisco and WebEx. Every founding engineer has over 10 years of real-time collaboration software experience. Our mission is to develop a people-centric cloud service that transforms the real-time collaboration experience and improves the quality and effectiveness of communications forever.

Pricing Comparison: ShoreTel Vs. Zoom

The real cost of VoIP software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for ShoreTel TCO and Zoom total cost to help with the total cost of ownership calculation.

ShoreTel price Starting from $49 per month , on a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Zoom price Starting from $15 Per month/user , when comparing Zoom to their competitors, the software is rated 2 - much lower than the average VoIP software cost.

Bottom line: ShoreTel is more expensive than Zoom.

Features and Functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared ShoreTel Vs. Zoom based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features of ShoreTel. .
Zoom list of features include the following: 24/7 Telephone Support, Basic Reports, Chat, Dashboard, Email integration, .

Target Customer Size

ShoreTel's typical customers include: Medium business, Large business, and Zoom's target customer size include: Medium business, Large business.

ShoreTel

ITQlick rating
(4.9/5)

Starting from $49 per month

ShoreTel is a leading provider of cloud, onsite, and hybrid business telephony and unified communications (UC) solutions. Our award-winning, brilliantly simple communications solutions for small and mid-market

PriceDemo
Categories: VoIP, SIP Clients, Cloud PBX, Business Phone Systems, Communications.

Zoom

ITQlick rating
(3.9/5)

Starting from $15 Per month/user

Zoom is cloud-based Video webinar software that offers HD screen sharing, questions & answers dialog box, host control, as well as post-webinar reporting.

Categories: Communications, Video Conferencing, VoIP, Attendance Tracking, Scheduling.

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Compare specifications

ShoreTel Specifications

Name: ShoreTel
Company: ShoreTel, Inc.
Address 960 Stewart Drive, Sunnyvale, CA 94085, USA
Website:https://www.shoretel.com
Platforms: Desktop, Cloud

Zoom Specifications

Name: Zoom
Company: Zoom Video Communications
Address 55 Almaden Blvd, San Jose, CA 95113, United States
Website:https://zoom.us/
Platforms: Desktop, Mobile, Cloud

Compare features

ShoreTel: 0 Features

We are working to collect the list of features

Zoom: 8 Features

24/7 Telephone Support
Basic Reports
Chat
Dashboard
Email integration
Call Conferencing
Call Recording
Communications