Compare Sideline and Dixa - Jun 2022

Shlomi LaviShlomi Lavi / Jun 23, 2022

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Bottom Line: Which is Better - Sideline or Dixa?

Sideline is more expensive to implement (TCO) than Dixa, and Dixa is rated higher (83/100) than Sideline (74/100). Dixa offers users more features (5) than Sideline (0). There is a clear winner in this case and it is Dixa!

Looking for the right Telephony solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Sideline Vs. Dixa

Sideline: Sidelines suite of features lets you protect your privacy, create a professional identity, prioritize calls, connect with customers, add team members, and get more done.

Dixa: Create one unified customer experience on email, chat and phone and eliminate the chaos caused by using separate systems.

Who is more expensive? Sideline or Dixa?

The real total cost of ownership (TCO) of Telephony software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sideline and Dixa.

Sideline price starts at $9.99 per month , On a scale between 1 to 10 Sideline is rated 2, which is much lower than the average cost of Telephony software. Dixa price starts at $99 per feature/month , When comparing Dixa to its competitors, the software is rated 2 - much lower than the average Telephony software cost.

Bottom line: Sideline cost is around the same cost of Dixa.

Which software includes more/better features?

We've compared Sideline Vs. Dixa based on some of the most important and required Telephony features.

Sideline: We are still working to collect the list of features for Sideline.

Dixa: Chat, Email alerts, Email integration, Call Center, VoIP.

Target customer size

Sideline's typical customers include: Small, medium and large size businesses, and Dixa's target customer size include: Small, medium and large size businesses.



Sideline

ITQlick rating
(3.7/5)

starts at $9.99 per month

Sidelines suite of features lets you protect your privacy, create a professional identity, prioritize calls, connect with customers, add team members, and get more done.

Categories: Call Monitoring, Telephony, Call Center, Call Center Workforce Management.

Dixa

ITQlick rating
(4.6/5)

starts at $99 per feature/month

Dixa is a telephony software designed to help businesses grow their brand with customer service. The software has many tools that can be accessed on one platform for more capacity and optimal efficiency.

Categories: BI & Analytics, Data Analysis Tools, Call Recording, IVR, VoIP.

Compare specifications

Dixa Specifications

ITQlick Score: 83/100
ITQlick Rating:
Pricing: 2/10 - low cost
Category: Telephony -> Dixa review
Company: Dixa
Pricing: starts at $99 per feature/month
Typical customers: Small, medium and large size businesses
Platforms: Cloud
Links: Dixa review, Dixa pricing, Dixa alternatives

Compare features

Sideline: 0 Features

We are working to collect the list of features

Dixa: 5 Features

Chat
Email alerts
Email integration
Call Center
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Sideline
ITQlick rating
3.7/5
Score
74/100
Pricing
3/10
License pricing
$9.99 per month
Functionality
5
Compare
Dixa
ITQlick rating
4.6/5
Score
83/100
Pricing
2/10
License pricing
$99 per feature/month
Functionality
15
Review
Ringio
ITQlick rating
3.5/5
Score
77/100
Pricing
2/10
License pricing
$69 per user/month
Functionality
19
Review
Kixie Po...
ITQlick rating
4.6/5
Score
75/100
Pricing
2/10
License pricing
$35 per month
Functionality
12
Asterisk
ITQlick rating
3.3/5
Score
71/100
Pricing
6.2/10
License pricing
$595 per license
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.