Compare Siebel UCM and Bitrix24 - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Siebel UCM or Bitrix24?

Siebel UCM is more expensive to implement (TCO) than Bitrix24, and Bitrix24 is rated higher (90/100) than Siebel UCM (72/100). Bitrix24 offers users more features (10) than Siebel UCM (3). There is a clear winner in this case and it is Bitrix24!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Oracle Corporation Vs. Bitrix, Inc.

Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...

Bitrix, Inc.: Bitrix is a privately-owned company developing advanced business communications platforms to bridge SMBs with their customers (Internet), partners (Extranet) and employees (Intranet). Founded in 1998 and located in Alexandria, VA, Bitrix now incorporates 90+ staff, 60,000+ customers and 6,000+ partners worldwide with regional sales offices located ...

Who is more expensive? Siebel UCM or Bitrix24?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Siebel UCM and Bitrix24.

Siebel UCM accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Siebel UCM is rated 6, which is similar to the average cost of CRM software. Bitrix24 price starts at $61 per month , When comparing Bitrix24 to its competitors, the software is rated 6 - similar to the average CRM software cost.

Bottom line: Siebel UCM cost is around the same cost of Bitrix24.

Which software includes more/better features?

We've compared Siebel UCM Vs. Bitrix24 based on some of the most important and required CRM features.

Siebel UCM: Data Import/Export, Basic Reports, Online Customer Support.

Bitrix24: Basic Reports, Chat, Data Import/Export, Online Customer Support, Version Control.

Target customer size

The software is a viable product for businesses of all sizes regardless of their industrial affiliation. Bitrix24 is suitable for small companies, online shops and sales department of various companies that are looking for a unified platform where they can share files and work on projects together.