Shlomi Lavi /
Nov 22, 2022
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Bottom Line: Which is Better - Sierra Gold or Gryphon Networks?
Sierra Gold is more expensive to implement (TCO) than Gryphon Networks, and Sierra Gold is rated higher (76/100) than Gryphon Networks (62/100). Gryphon Networks offers users more features (9) than Sierra Gold (3).
Looking for the right Call Recording solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAI Vs. Gryphon Networks
SAI: SAI and its Sierra Gold™ brand set the standard for customer-driven enterprise call accounting. Throughout our history, we’ve built an industry reputation for providing meaningful business information from the mass of call-related data that floods large enterprises today.
Gryphon Networks: Gryphon Networks is a Boston-based SaaS company founded in 1998. Our mission is to empower the world’s leading enterprises with tools that improve the productivity of large dispersed sales teams.
Who is more expensive? Sierra Gold or Gryphon Networks?
The real total cost of ownership (TCO) of Call Recording software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sierra Gold and Gryphon Networks.
Sierra Gold price starts at $300 per feature/month , On a scale between 1 to 10 Sierra Gold is rated 10, which is much higher than the average cost of Call Recording software. Gryphon Networks price starts at $50 per user/month , When comparing Gryphon Networks to its competitors, the software is rated 4 - lower than the average Call Recording software cost.
Bottom line: Sierra Gold is more expensive than Gryphon Networks.
Which software includes more/better features?
We've compared Sierra Gold Vs. Gryphon Networks based on some of the most important and required Call Recording features.
Sierra Gold: Data Import/Export, Basic Reports, Online Customer Support.
Gryphon Networks: Dashboard, Ad-Hoc Analysis, Ad-Hoc Reporting, Trend Indicators, Data analysis.
Target customer size
The software is a viable product for businesses of all sizes. and Gryphon Networks's target customer size include: SMBs.