Shlomi Lavi /
Aug 01, 2022
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Bottom Line: Which is Better - Sierra Gold or WinCall?
Sierra Gold is more expensive to implement (TCO) than WinCall, and WinCall is rated higher (81/100) than Sierra Gold (76/100). Both tools offer the same amount of features.
Looking for the right Call Recording solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SAI Vs. TeleManagement Technologies, Inc.
SAI: SAI and its Sierra Gold™ brand set the standard for customer-driven enterprise call accounting. Throughout our history, we’ve built an industry reputation for providing meaningful business information from the mass of call-related data that floods large enterprises today.
TeleManagement Technologies, Inc. : TeleManagement Technologies, Inc. (TTI) has been a leader and innovator of telecom software products and solutions for over two decades. As an experienced leader in telecom expense management software solutions, TTI is respected for providing the best value and backing it up with the superior customer support that is rarely matched in our industry ...
Who is more expensive? Sierra Gold or WinCall?
The real total cost of ownership (TCO) of Call Recording software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sierra Gold and WinCall.
Sierra Gold price starts at $300 per feature/month , On a scale between 1 to 10 Sierra Gold is rated 10, which is much higher than the average cost of Call Recording software. WinCall accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Sierra Gold is rated 10, which is much higher than the average cost of Call Recording software.
Bottom line: Sierra Gold is more expensive than WinCall.
Which software includes more/better features?
We've compared Sierra Gold Vs. WinCall based on some of the most important and required Call Recording features.
Sierra Gold: Data Import/Export, Basic Reports, Online Customer Support.
WinCall: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
The software is a viable product for businesses of all sizes. Customers of the software include businesses of all sizes and a wide range of types.