Shlomi Lavi /
Mar 03, 2022
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Bottom Line: Which is Better - Sierra Gold or WinCall?
Sierra Gold is more expensive to implement (TCO) than WinCall, WinCall is rated higher (81/100) than Sierra Gold (76/100). Both tools offer the same amount of features.
Looking for the right Call Recording solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How SAI compares with TeleManagement Technologies, Inc. ?
SAI: SAI and its Sierra Gold™ brand set the standard for customer-driven enterprise call accounting. Throughout our history, we’ve built an industry reputation for providing meaningful business information from the mass of call-related data that floods large enterprises today.
TeleManagement Technologies, Inc. : TeleManagement Technologies, Inc. (TTI) has been a leader and innovator of telecom software products and solutions for over two decades. As an experienced leader in telecom expense management software solutions, TTI is respected for providing the best value and backing it up with the superior customer support that is rarely matched in our industry ...
Who's more expensive? Sierra Gold or WinCall?
The real total cost of ownership (TCO) of Call Recording software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Sierra Gold and WinCall.
Sierra Gold price starts at $300 per feature/month , on a scale between 1 to 10 Sierra Gold is rated 10, which is much higher than the average cost of Call Recording software. WinCall accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Sierra Gold is rated 10, which is much higher than the average cost of Call Recording software.
Bottom line: Sierra Gold is more expensive than WinCall.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Sierra Gold Vs. WinCall based on some of the most important and required Call Recording features. Sierra Gold: Data Import/Export, Basic Reports, Online Customer Support. WinCall: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
The software is a viable product for businesses of all sizes. Customers of the software include businesses of all sizes and a wide range of types.