Sightcall is an award-winning cloud-based Video Conferencing software, it is designed to support small, medium and large size business. Sightcall received a rating of 3.2 from ITQlick team. The software cost is...
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Cisco WebEx Support Center is more expensive to implement (TCO) than Sightcall, and Cisco WebEx Support Center is rated higher (85/100) than Sightcall (62/100). Cisco WebEx Support Center offers users more features (3) than Sightcall (0).
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Sightcall: SightCall is a global cloud software company that provides business the ability to see what their customers see via their smartphone. It offers users an expert interface to see in remote and a mobile app to show the damage. During a live session the expert can guide the customer, leveraging remote commands as live pointer, annotation or remote zoom...
WebEx: Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise. We help your ideas get better by letting you collaborate with the people you need easily! WebEx let's you share your desktop, your app or your file real-time, while you meet with other on the phone or via VoI...
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sightcall and Cisco WebEx Support Center.
Sightcall accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Sightcall is rated 4, which is lower than the average cost of Customer Service software. Cisco WebEx Support Center price starts at $13.50 per user/month , When comparing Cisco WebEx Support Center to its competitors, the software is rated 6 - similar to the average Customer Service software cost.
Bottom line: Cisco WebEx Support Center is more expensive than Sightcall.
We've compared Sightcall Vs. Cisco WebEx Support Center based on some of the most important and required Customer Service features.
Sightcall: We are still working to collect the list of features for Sightcall.
Cisco WebEx Support Center: Data Import/Export, Basic Reports, Online Customer Support.
Sightcall's typical customers include: Small, medium and large size businesses, and Cisco WebEx Support Center's target customer size include: Medium and large size businesses.
Sightcall is an award-winning cloud-based Video Conferencing software, it is designed to support small, medium and large size business. Sightcall received a rating of 3.2 from ITQlick team. The software cost is...
Compare Pricingstarts at $13.50 per user/month
Cisco Webex Support Center is a customer service software developed to empower businesses with customer service support.
Compare PricingITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Customer Service -> Sightcall review |
Company: | Sightcall |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Sightcall review, Sightcall pricing, Sightcall alternatives |
ITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Customer Service -> Cisco WebEx Support Center review |
Company: | WebEx |
Pricing: | starts at $13.50 per user/month |
Typical customers: | Medium and large size businesses |
Platforms: | Cloud |
Links: | Cisco WebEx Support Center review, Cisco WebEx Support Center pricing, Cisco WebEx Support Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.