Compare Sightcall and Slack - Mar 2022

Shlomi LaviShlomi Lavi / Mar 07, 2022

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Bottom Line: Which is Better - Sightcall or Slack?

Sightcall is more expensive to implement (TCO) than Slack, and Slack is rated higher (100/100) than Sightcall (62/100). Slack offers users more features (5) than Sightcall (0). There is a clear winner in this case and it is Slack!

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Sightcall Vs. Slack

Sightcall: SightCall is a global cloud software company that provides business the ability to see what their customers see via their smartphone. It offers users an expert interface to see in remote and a mobile app to show the damage. During a live session the expert can guide the customer, leveraging remote commands as live pointer, annotation or remote zoom...

Slack: Slack is a messaging app for teams. It brings all your communication in one place, integrating with the tools and services you use every day. Slack is free to use for as long as you want, with teams big and small. Slack is on a mission to make your working life simpler, more pleasant and more productive.

Who is more expensive? Sightcall or Slack?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sightcall and Slack.

Sightcall accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Sightcall is rated 4, which is lower than the average cost of Customer Service software. Slack price starts at $6.67 per month , When comparing Slack to its competitors, the software is rated 2 - much lower than the average Customer Service software cost.

Bottom line: Sightcall is more expensive than Slack.

Which software includes more/better features?

We've compared Sightcall Vs. Slack based on some of the most important and required Customer Service features.

Sightcall: We are still working to collect the list of features for Sightcall.

Slack: Document Management, Project Management, Task Management, Document Publishing, Document Versioning.

Target customer size

Sightcall's typical customers include: Small, medium and large size businesses, and Slack's target customer size include: Small, medium and large size businesses.

Sightcall

ITQlick rating
(3.2/5)

Sightcall is an award-winning cloud-based Video Conferencing software, it is designed to support small, medium and large size business. Sightcall received a rating of 3.2 from ITQlick team. The software cost is...

Categories: Video Conferencing, Web Collaboration.

Slack

ITQlick rating
(4.6/5)

starts at $6.67 per month

Slack is a cloud-based Team Collaboration software that enables its users to participate in extended communications involving File sharing, App collaborations, and call making. It also allows them to manage org...

Categories: Communications, VoIP, Document Management, Team Collaboration, File Sharing.

Compare specifications

Compare features

Sightcall: 0 Features

We are working to collect the list of features

Slack: 5 Features

Document Management
Project Management
Task Management
Document Publishing
Document Versioning
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Sightcall
ITQlick rating
3.2/5
Score
62/100
Pricing
4.4/10
License pricing
Pricing not available
Functionality
3
Compare
Slack
ITQlick rating
4.6/5
Score
100/100
Pricing
2/10
License pricing
$6.67 per month
Functionality
15
Review
Customer...
ITQlick rating
4.8/5
Score
97/100
Pricing
5.8/10
License pricing
$29 per month
Functionality
9
Zoho Sup...
ITQlick rating
5/5
Score
94/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
43
Pipeline...
ITQlick rating
4.3/5
Score
87/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.