Compare SimpleFeedback and Cisco WebEx Support Center - Nov 2022

Shlomi LaviShlomi Lavi / Nov 11, 2022

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Bottom Line: Which is Better - SimpleFeedback or Cisco WebEx Support Center?

Cisco WebEx Support Center is more expensive to implement (TCO) than SimpleFeedback, and Cisco WebEx Support Center is rated higher (85/100) than SimpleFeedback (62/100). Both tools offer the same amount of features.

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

MAGIWOW, LLC Vs. WebEx

MAGIWOW, LLC: We know small business and have over 3 decades of experience designing and building solutions for millions of small business owners. we are focused on helping these businesses grow their web presence, customer loyalty and profits. We are excited to be launching the first in a suite of simple, business oriented products

WebEx: Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise. We help your ideas get better by letting you collaborate with the people you need easily! WebEx let's you share your desktop, your app or your file real-time, while you meet with other on the phone or via VoI...

Who is more expensive? SimpleFeedback or Cisco WebEx Support Center?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SimpleFeedback and Cisco WebEx Support Center.

SimpleFeedback price starts at $9 per month , On a scale between 1 to 10 SimpleFeedback is rated 6, which is similar to the average cost of Customer Service software. Cisco WebEx Support Center price starts at $13.50 per user/month , When comparing Cisco WebEx Support Center to its competitors, the software is rated 6 - similar to the average Customer Service software cost.

Bottom line: SimpleFeedback cost is around the same cost of Cisco WebEx Support Center.

Which software includes more/better features?

We've compared SimpleFeedback Vs. Cisco WebEx Support Center based on some of the most important and required Customer Service features.

SimpleFeedback: Data Import/Export, Basic Reports, Online Customer Support.

Cisco WebEx Support Center: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

SimpleFeedback's typical customers include: Small business, Medium business, Large business, Private use, and Cisco WebEx Support Center's target customer size include: Medium and large size businesses.

SimpleFeedback

ITQlick rating
(4.4/5)

starts at $9 per month

SimpleFeedback is a trending cloud-based Feedback Management software, it is designed to support small, medium and large size business. SimpleFeedback received a rating of 4.4 from ITQlick team. The software co...

Categories: Feedback Management, Survey Software, .

Cisco WebEx Support Center

ITQlick rating
(3.1/5)

starts at $13.50 per user/month

Cisco Webex Support Center is a customer service software developed to empower businesses with customer service support.

Categories: Customer Service, Customer Success, Conference Calling.

Compare specifications

Compare features

SimpleFeedback: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Cisco WebEx Support Center: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SimpleFeedback
ITQlick rating
4.4/5
Score
62/100
Pricing
6/10
License pricing
$9 per month
Functionality
6
Compare
Cisco We...
ITQlick rating
3.1/5
Score
85/100
Pricing
6.6/10
License pricing
$13.50 per user/month
Functionality
6
Customer...
ITQlick rating
4.8/5
Score
97/100
Pricing
5.8/10
License pricing
$29 per month
Functionality
9
Zoho Sup...
ITQlick rating
5/5
Score
94/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
43
Pipeline...
ITQlick rating
4.3/5
Score
87/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.