Compare simplyCT All-in-One and Zendesk Sell - Dec 2022

Shlomi LaviShlomi Lavi / Dec 13, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - simplyCT All-in-One or Zendesk Sell?

simplyCT All-in-One is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than simplyCT All-in-One (84/100). Zendesk Sell offers users more features (10) than simplyCT All-in-One (3). There is a clear winner in this case and it is Zendesk Sell!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SimplyCT Vs. Base CRM

SimplyCT : simplyCT is a cloud based software that implements call center interactions management for small, midsize and distributed enterprise. Using simplyCT, businesses enjoy an end-to-end platform that manages all their channels of communication with their customers: Inbound and outbound voice calls, customer emails and faxes, online web interactions l...

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Who is more expensive? simplyCT All-in-One or Base CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for simplyCT All-in-One and Base CRM.

simplyCT All-in-One price starts at $80 per month , On a scale between 1 to 10 simplyCT All-in-One Virtual Call Center is rated 6, which is similar to the average cost of CRM software. Base CRM price starts at $19 per user/month , When comparing Base CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: simplyCT All-in-One is more expensive than Base CRM.

Which software includes more/better features?

We've compared simplyCT All-in-One Vs. Zendesk Sell based on some of the most important and required CRM features.

simplyCT All-in-One: Data Import/Export, Basic Reports, Online Customer Support.

Base CRM: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Zendesk Sell is perfect for companies of all sizes.



simplyCT All-in-One

ITQlick rating
(3.8/5)

starts at $80 per month

simplyCT Virtual Call Center is a web based call center management solution for businesses of all sizes. It offers such services as call routing, call scripting, escalation management, predictive dialer...

Categories: Customer Relationship Management.

Zendesk Sell

ITQlick rating
(4.4/5)

starts at $19 per user/month

Base CRM is a sales and CRM software that can help boost sales team productivity and business growth. The software can help users to manage their customers, work with leads and can be accessed from almost any i...

Categories: CRM, Banking CRM, Casino CRM, Channel Management, Complaint Management.

Compare specifications

Compare features

simplyCT All-in-One: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Base CRM: 10 Features

Contact Management
Customer Database
Customer Service
Dashboards
Email Marketing
Knowledge Base
Lead Management
Sales Automation
Sales Forecasting
Sales Reports
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
simplyCT...
ITQlick rating
3.8/5
Score
84/100
Pricing
7/10
License pricing
$80 per month
Functionality
4
Compare
Zendesk ...
ITQlick rating
4.4/5
Score
89/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
29
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.