Shlomi Lavi /
Mar 29, 2022
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Bottom Line: Which is Better - Sisense or Clarabridge?
Clarabridge is more expensive to implement (TCO) than Sisense, and Sisense is rated higher (94/100) than Clarabridge (75/100). Sisense offers users more features (18) than Clarabridge (0). There is a clear winner in this case and it is Sisense!
Looking for the right Business Intelligence solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Sisense Vs. Clarabridge
Sisense: Sisense is an innovative business intelligence (BI) software company that is leading the way into a new era of business intelligence, reporting, dashboarding and business analytics.
Clarabridge: Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers.
Who is more expensive? Sisense or Clarabridge?
The real total cost of ownership (TCO) of Business Intelligence software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sisense and Clarabridge.
Sisense price starts at $83 per employee/month , On a scale between 1 to 10 Sisense is rated 4, which is lower than the average cost of Business Intelligence software. Clarabridge accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Sisense is rated 4, which is lower than the average cost of Business Intelligence software.
Bottom line: Sisense cost is around the same cost of Clarabridge.
Which software includes more/better features?
We've compared Sisense Vs. Clarabridge based on some of the most important and required Business Intelligence features.
Sisense: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Contingency Billing, Customer Management, Payment Management, Ad-Hoc Analysis, Ad-Hoc Reporting, Automatic Scheduled Reporting, Customizable Dashboard, Customizable Features.
Clarabridge: We are still working to collect the list of features for Clarabridge.
Target customer size
Sisense is ideal for medium and large organizations. and Clarabridge's target customer size include: Small, medium and large size businesses.