Compare Smart Assistant® and Salesforce CRM - Apr 2024

Shlomi Lavi

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Bottom Line: Which is Better - Smart Assistant® or Salesforce CRM?

Smart Assistant® is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Smart Assistant® (80/100). Salesforce CRM offers users more features (21) than Smart Assistant® (0). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Personetics Vs. Salesforce.com

Personetics: ecently named by Gartner as a 2014 “Cool Vendor” and by the American Banker/BTN as a “Top 10 FinTech Company to Watch”, Personetics (www.personetics.com) is a venture-backed company pioneering an innovative new category of digital consumer banking that we call Personalized Guidance. Our innovative solution enables banks around the world to deliv...

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Who is more expensive? Smart Assistant® or Salesforce?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smart Assistant® and Salesforce.

Smart Assistant® accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Smart Assistant® is rated 8, which is higher than the average cost of CRM software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Smart Assistant® is more expensive than Salesforce.

Which software includes more/better features?

We've compared Smart Assistant® Vs. Salesforce CRM based on some of the most important and required CRM features.

Smart Assistant®: We are still working to collect the list of features for Smart Assistant®.

Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.

Target customer size

Smart Assistant®'s typical customers include: Small, medium and large size businesses, Salesforce is optimal for people as well as companies.