Compare Smart Queue and Zoho CRM - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Smart Queue or Zoho CRM?

Smart Queue is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Smart Queue (81/100). Zoho CRM offers users more features (16) than Smart Queue (0). There is a clear winner in this case and it is Zoho CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

AVOXI Vs. Zoho

AVOXI: AVOXI is a cloud communications provider focused on meeting the international calling needs of call centers, hotels, tour operators, and global enterprises looking to project a local presence. We provide telecommunications and enhanced VoIP solutions including toll free services, call recording, call termination, Cloud PBXs, call center solutions...

Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...

Who is more expensive? Smart Queue or Zoho CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smart Queue and Zoho CRM.

Smart Queue price starts at $19.99 per month , On a scale between 1 to 10 Smart Queue is rated 4, which is lower than the average cost of CRM software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Smart Queue is more expensive than Zoho CRM.

Which software includes more/better features?

We've compared Smart Queue Vs. Zoho CRM based on some of the most important and required CRM features.

Smart Queue: We are still working to collect the list of features for Smart Queue.

Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.

Target customer size

Customers of the software include businesses of all sizes and a wide range of types. Zoho CRM is focused on startup to medium firms in different markets.