Shlomi Lavi /
Apr 05, 2022
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Bottom Line: Which is Better - Smart Service or FieldAware?
Smart Service is more expensive to implement (TCO) than FieldAware, and FieldAware is rated higher (91/100) than Smart Service (89/100). Smart Service offers users more features (8) than FieldAware (0).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
My Service Depot Vs. FieldAware
My Service Depot: My Service Depot was founded by technology visionary Wayne “Skip” Stringfield with the goal of creating software people love to use. It is this philosophy that drives not only the software development process, but also the approach to customer support and training.
My Service Depot's products include Smart Service™| QuickBooks Scheduling Softwar...
FieldAware: We are re-shaping the field service industry! Our made-for-mobile, cloud-based software was designed from the ground up to provide ease of use with incredible flexibility – a combination that enables field service organizations to amaze their customers, astonish the staff and surprise the competition. Our software was architected as a mobile platfo...
Who is more expensive? Smart Service or FieldAware?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smart Service and FieldAware.
Smart Service price starts at $1599.99 per license , On a scale between 1 to 10 Smart Service is rated 6, which is similar to the average cost of Field Service software. FieldAware price starts at $70 per user/month , When comparing FieldAware to its competitors, the software is rated 2 - much lower than the average Field Service software cost.
Bottom line: Smart Service is more expensive than FieldAware.
Which software includes more/better features?
We've compared Smart Service Vs. FieldAware based on some of the most important and required Field Service features.
Smart Service: Mobile Access, Billing & Invoicing, Customer Database, Customer Relationship Management, Construction, Time Tracking, Work Order Management, Contract Management.
FieldAware: We are still working to collect the list of features for FieldAware.
Target customer size
Owing to its nature and comprehensiveness, Smart ServiceTM is ideal for medium and large sized enterprises. Field aware is suitable for companies that provide services that might require on field maintenance.