Shlomi Lavi /
May 21, 2022
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Bottom Line: Which is Better - Smart Service or Oracle Field Service Cloud?
Oracle Field Service Cloud is more expensive to implement (TCO) than Smart Service, and Smart Service is rated higher (89/100) than Oracle Field Service Cloud (84/100). Smart Service offers users more features (8) than Oracle Field Service Cloud (0). There is a clear winner in this case and it is Smart Service!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
My Service Depot Vs. Oracle Corporation
My Service Depot: My Service Depot was founded by technology visionary Wayne “Skip” Stringfield with the goal of creating software people love to use. It is this philosophy that drives not only the software development process, but also the approach to customer support and training.
My Service Depot's products include Smart Service™| QuickBooks Scheduling Softwar...
Oracle Corporation: Oracle Corporation is a computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Employing approximately 113,644 people worldwide as of 30 June 2012,it has enlarged its share of the software market through organic growth and th...
Who is more expensive? Smart Service or Oracle Field Service Cloud?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smart Service and Oracle Field Service Cloud.
Smart Service price starts at $1599.99 per license , On a scale between 1 to 10 Smart Service is rated 6, which is similar to the average cost of Field Service software. Oracle Field Service Cloud accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Smart Service is rated 6, which is similar to the average cost of Field Service software.
Bottom line: Smart Service cost is around the same cost of Oracle Field Service Cloud.
Which software includes more/better features?
We've compared Smart Service Vs. Oracle Field Service Cloud based on some of the most important and required Field Service features.
Smart Service: Mobile Access, Billing & Invoicing, Customer Database, Customer Relationship Management, Construction, Time Tracking, Work Order Management, Contract Management.
Oracle Field Service Cloud: We are still working to collect the list of features for Oracle Field Service Cloud.
Target customer size
Owing to its nature and comprehensiveness, Smart ServiceTM is ideal for medium and large sized enterprises. The software is a useful solution for small and medium sized businesses as well as large enterprises.