Shlomi Lavi / May 19, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
PENTA Service is more expensive to implement (TCO) than Smart Service, and Smart Service is rated higher (89/100) than PENTA Service (84/100). Smart Service offers users more features (8) than PENTA Service (5). There is a clear winner in this case and it is Smart Service!
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
My Service Depot: My Service Depot was founded by technology visionary Wayne “Skip” Stringfield with the goal of creating software people love to use. It is this philosophy that drives not only the software development process, but also the approach to customer support and training. My Service Depot's products include Smart Service™| QuickBooks Scheduling Softwar...
Penta Technologies: As the company’s expertise has become more specialized, its focus has shifted toward meeting the needs of large firms with sophisticated requirements like multi-company organizational structures, field service, repair and preventive maintenance operations, diverse project management requirements, multiple locations and managing risk associated with...
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smart Service and PENTA Service Management.
Smart Service price starts at $1599.99 per license , On a scale between 1 to 10 Smart Service is rated 6, which is similar to the average cost of Field Service software. PENTA Service Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Smart Service is rated 6, which is similar to the average cost of Field Service software.
Bottom line: PENTA Service Management is more expensive than Smart Service.
We've compared Smart Service Vs. PENTA Service based on some of the most important and required Field Service features.
Smart Service: Mobile Access, Billing & Invoicing, Customer Database, Customer Relationship Management, Construction, Time Tracking, Work Order Management, Contract Management.
PENTA Service Management: Mobile Access, Billing & Invoicing, Scheduling, Field Service, Contract Management.
Owing to its nature and comprehensiveness, Smart ServiceTM is ideal for medium and large sized enterprises. Customers of the software include small and medium businesses as well as large enterprises.
starts at $1599.99 per license
Smart Service is an on-premise enterprise resource planning software that is developed to be used by both individuals as well as by businesses that are in the construction industry and the field service managem...
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PENTA Service Management is a web based field service management solution for businesses of all sizes. It offers such capabilities as billing and invoicing, scheduling and routing, work order management, and ot...
Compare Pricing| ITQlick Score: | 89/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Field Service -> Smart Service review |
| Company: | My Service Depot |
| Pricing: | starts at $1599.99 per license |
| Typical customers: | Small businesses and start ups |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Smart Service review, Smart Service pricing, Smart Service alternatives |
| ITQlick Score: | 84/100 |
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| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | Field Service -> PENTA Service review |
| Company: | Penta Technologies |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | PENTA Service review, PENTA Service pricing, PENTA Service alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.