Compare Smart Service and Synchroteam - Mar 2022

Shlomi LaviShlomi Lavi / Mar 24, 2022

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Bottom Line: Which is Better - Smart Service or Synchroteam?

Smart Service is more expensive to implement (TCO) than Synchroteam, and Smart Service is rated higher (89/100) than Synchroteam (75/100). Synchroteam offers users more features (10) than Smart Service (8).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

My Service Depot Vs. Synchroteam

My Service Depot: My Service Depot was founded by technology visionary Wayne “Skip” Stringfield with the goal of creating software people love to use. It is this philosophy that drives not only the software development process, but also the approach to customer support and training. My Service Depot's products include Smart Service™| QuickBooks Scheduling Softwar...

Synchroteam: The history of Synchroteam starts with mobile terminals, called "personal assistants" at the time, with one objective: to make business data available to mobile users when they are away from their computer. Since the creation of Synchroteam in 2000, we have earned the confidence of many large companies through our ability to manage information...

Who is more expensive? Smart Service or Synchroteam?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smart Service and Synchroteam.

Smart Service price starts at $1599.99 per license , On a scale between 1 to 10 Smart Service is rated 6, which is similar to the average cost of Field Service software. Synchroteam price starts at $24 per user/month , When comparing Synchroteam to its competitors, the software is rated 4 - lower than the average Field Service software cost.

Bottom line: Smart Service is more expensive than Synchroteam.

Which software includes more/better features?

We've compared Smart Service Vs. Synchroteam based on some of the most important and required Field Service features.

Smart Service: Mobile Access, Billing & Invoicing, Customer Database, Customer Relationship Management, Construction, Time Tracking, Work Order Management, Contract Management.

Synchroteam: Billing & Invoicing, Time Tracking, Scheduling, Custom User Interface, Customizable Fields.

Target customer size

Owing to its nature and comprehensiveness, Smart ServiceTM is ideal for medium and large sized enterprises. Synchroteam offers its incredible features-including Scheduling and Tracking; among others to businesses.



Smart Service

ITQlick rating
(4.5/5)

starts at $1599.99 per license

Smart Service is an on-premise enterprise resource planning software that is developed to be used by both individuals as well as by businesses that are in the construction industry and the field service managem...

Categories: CRM, Field Service, Field Service - HVAC, Field Service - Pest Control.

Synchroteam

ITQlick rating
(4.5/5)

starts at $24 per user/month

Synchroteam is a cloud-based field service management solution designed to help the user manage the mobile workforce. Some of its core features include job management, field tracking, and schedule & dispatch an...

Categories: Billing & Invoicing, Digital Signature, Field Service, Field Service - HVAC, Field Service - Work Order.

Compare specifications

Compare features

Smart Service: 8 Features

Mobile Access
Billing & Invoicing
Customer Database
Customer Relationship Management
Construction
Time Tracking
Work Order Management
Contract Management

Synchroteam: 10 Features

Billing & Invoicing
Time Tracking
Scheduling
Custom User Interface
Customizable Fields
Customizable Functionality
Customizable Reports
Maintenance Management
Mobile Access
Work Order Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Smart Se...
ITQlick rating
4.5/5
Score
89/100
Pricing
6/10
License pricing
$1599.99 per license
Functionality
23
Compare
Synchroteam
ITQlick rating
4.5/5
Score
75/100
Pricing
4/10
License pricing
$24 per user/month
Functionality
27
Jobber
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$39 per user/month
Functionality
23
Review
HouseCal...
ITQlick rating
4.7/5
Score
98/100
Pricing
2/10
License pricing
$49 per user/month
Functionality
31
ServiceT...
ITQlick rating
4.6/5
Score
97/100
Pricing
4/10
License pricing
$398 per technician/month + $800 one-time setup cost
Functionality
22

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.