Shlomi Lavi /
Apr 08, 2022
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Bottom Line: Which is Better - Smart Service or ThermoGRID?
Smart Service is more expensive to implement (TCO) than ThermoGRID, and ThermoGRID is rated higher (91/100) than Smart Service (89/100). Smart Service offers users more features (8) than ThermoGRID (5).
Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
My Service Depot Vs. ThermoGRID
My Service Depot: My Service Depot was founded by technology visionary Wayne “Skip” Stringfield with the goal of creating software people love to use. It is this philosophy that drives not only the software development process, but also the approach to customer support and training.
My Service Depot's products include Smart Service™| QuickBooks Scheduling Softwar...
ThermoGRID: For more than 10 years, our firm has been delivering on our promise to provide unique programs to maximize efficiency and productivity. We pride ourselves on never delivering anything less than perfection to our clients.
Our award-winning designers bring passion and enthusiasm to every project. From small to large companies, we have you covered....
Who is more expensive? Smart Service or ThermoGRID?
The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smart Service and ThermoGRID.
Smart Service price starts at $1599.99 per license , On a scale between 1 to 10 Smart Service is rated 6, which is similar to the average cost of Field Service software. ThermoGRID accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Smart Service is rated 6, which is similar to the average cost of Field Service software.
Bottom line: Smart Service is more expensive than ThermoGRID.
Which software includes more/better features?
We've compared Smart Service Vs. ThermoGRID based on some of the most important and required Field Service features.
Smart Service: Mobile Access, Billing & Invoicing, Customer Database, Customer Relationship Management, Construction, Time Tracking, Work Order Management, Contract Management.
ThermoGRID: Data Import/Export, Billing & Invoicing, Employee Scheduling, Scheduling, Inventory Management.
Target customer size
Owing to its nature and comprehensiveness, Smart ServiceTM is ideal for medium and large sized enterprises. Typical customers of this software are companies in the HVAC industry, including satellite, radon, fireplace, roofing, electrical, and plumbing contractors.