Shlomi Lavi /
Jun 06, 2023
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Bottom Line: Which is Better - Smartlook or FogBugz?
FogBugz is more expensive to implement (TCO) than Smartlook, and Smartlook is rated higher (76/100) than FogBugz (55/100). FogBugz offers users more features (7) than Smartlook (0).
Looking for the right Bug Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Smartlook Vs. Fog Creek Software
Smartlook: A simple recording tool that anyone can use. Slowly we started to learn that Smartlook would never be ideal for solopreneurs and small businesses. They simply cannot afford to have a dedicated analytics person.
Fog Creek Software:
Fog Creek Software is a software company specializing in project management tools. Its main products are FogBugz, a web-based project management tool, Fog Creek Copilot, a remote assistance tool, CityDesk, a desktop-based content management system, Kiln, a source control and code review tool built around Mercurial, and Trello, a collaborati...
Who is more expensive? Smartlook or FogBugz?
The real total cost of ownership (TCO) of Bug Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smartlook and FogBugz.
Smartlook price starts at $55 per month , On a scale between 1 to 10 Smartlook is rated 4, which is lower than the average cost of Bug Tracking software. FogBugz price starts at $15 per user/month , When comparing FogBugz to its competitors, the software is rated 4 - lower than the average Bug Tracking software cost.
Bottom line: Smartlook cost is around the same cost of FogBugz.
Which software includes more/better features?
We've compared Smartlook Vs. FogBugz based on some of the most important and required Bug Tracking features.
Smartlook: We are still working to collect the list of features for Smartlook.
FogBugz: Collaboration, Document Management, Issue Tracking, Project Management, Resource Management.
Target customer size
Smartlook's typical customers include: SMBs, The software is a useful product for businesses of all sizes and a variety of types.