Compare Smartlook and FogBugz - Jun 2023

Shlomi LaviShlomi Lavi / Jun 06, 2023

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Bottom Line: Which is Better - Smartlook or FogBugz?

FogBugz is more expensive to implement (TCO) than Smartlook, and Smartlook is rated higher (76/100) than FogBugz (55/100). FogBugz offers users more features (7) than Smartlook (0).

Looking for the right Bug Tracking solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Smartlook Vs. Fog Creek Software

Smartlook: A simple recording tool that anyone can use. Slowly we started to learn that Smartlook would never be ideal for solopreneurs and small businesses. They simply cannot afford to have a dedicated analytics person.

Fog Creek Software: Fog Creek Software is a software company specializing in project management tools. Its main products are FogBugz, a web-based project management tool, Fog Creek Copilot, a remote assistance tool, CityDesk, a desktop-based content management system, Kiln, a source control and code review tool built around Mercurial, and Trello, a collaborati...

Who is more expensive? Smartlook or FogBugz?

The real total cost of ownership (TCO) of Bug Tracking software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smartlook and FogBugz.

Smartlook price starts at $55 per month , On a scale between 1 to 10 Smartlook is rated 4, which is lower than the average cost of Bug Tracking software. FogBugz price starts at $15 per user/month , When comparing FogBugz to its competitors, the software is rated 4 - lower than the average Bug Tracking software cost.

Bottom line: Smartlook cost is around the same cost of FogBugz.

Which software includes more/better features?

We've compared Smartlook Vs. FogBugz based on some of the most important and required Bug Tracking features.

Smartlook: We are still working to collect the list of features for Smartlook.

FogBugz: Collaboration, Document Management, Issue Tracking, Project Management, Resource Management.

Target customer size

Smartlook's typical customers include: SMBs, The software is a useful product for businesses of all sizes and a variety of types.



Smartlook

ITQlick rating
(4.7/5)

starts at $55 per month

SmartLook is a business intelligence toolset designed to help enterprises assess lead behavior. With a variety of tools, the software provides replays of users websites and apps, giving statistics on what conte...

Categories: Data analysis, Marketing Analytics, Mobile Marketing, Web analytics.

FogBugz

ITQlick rating
(4.5/5)

starts at $15 per user/month

FogBugz is a web based project management solution for businesses of all sizes. Other than traditional project management, it offers task management, issue tracking, and other services. The software was designe...

Categories: Project Management.

Compare specifications

Compare features

Smartlook: 0 Features

We are working to collect the list of features

FogBugz: 7 Features

Collaboration
Document Management
Issue Tracking
Project Management
Resource Management
Scheduling
Task Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Smartlook
ITQlick rating
4.7/5
Score
76/100
Pricing
4/10
License pricing
$55 per month
Functionality
4
Compare
FogBugz
ITQlick rating
4.5/5
Score
55/100
Pricing
5.2/10
License pricing
$15 per user/month
Functionality
8
test IO
ITQlick rating
4.8/5
Score
84/100
Pricing
10/10
License pricing
$2,000 per feature/month
Functionality
7
DevTrack
ITQlick rating
3.5/5
Score
83/100
Pricing
6/10
License pricing
$20 per user/month
Functionality
6
Bugzilla
ITQlick rating
4.2/5
Score
81/100
Pricing
3/10
License pricing
Pricing not available
Functionality
5

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.