Compare Smartly.ai and Kasisto - Apr 2022

Shlomi LaviShlomi Lavi / Apr 26, 2022

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Bottom Line: Which is Better - Smartly.ai or Kasisto?

Kasisto is more expensive to implement (TCO) than Smartly.ai, and Kasisto is rated higher (89/100) than Smartly.ai (70/100). Kasisto offers users more features (4) than Smartly.ai (3). There is a clear winner in this case and it is Kasisto!

Looking for the right AI: Chatbots solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Smartly.ai Vs. Kasisto

Smartly.ai: Why choose between artificial intelligence and human intelligence? The Smartly.AI software platform allows you to create, deploy and supervise chatbots that help your teams to deal more effectively with each digital interaction of your customers.

Kasisto: Meet KAI, our digital experience platform. KAI is proven to deliver digital experiences that surprise and delight millions of banking customers around the world.

Who is more expensive? Smartly.ai or Kasisto?

The real total cost of ownership (TCO) of AI: Chatbots software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smartly.ai and Kasisto.

Smartly.ai price starts at $100 per user/month , On a scale between 1 to 10 Smartly.ai is rated 4, which is lower than the average cost of AI: Chatbots software. Kasisto accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Smartly.ai is rated 4, which is lower than the average cost of AI: Chatbots software.

Bottom line: Smartly.ai cost is around the same cost of Kasisto.

Which software includes more/better features?

We've compared Smartly.ai Vs. Kasisto based on some of the most important and required AI: Chatbots features.

Smartly.ai: Chat, Customizable Reporting, BI & Analytics.

Kasisto: Chat, Customer Database, Customer Service, Customer Experience Management.

Target customer size

Smartly.ai's typical customers include: Large business, and Kasisto's target customer size include: Small, medium and large size businesses.



Smartly.ai

ITQlick rating
(4.5/5)

starts at $100 per user/month

Smartly.ai is a customer relationship automation software that enables businesses to collaborate with multiple skills simultaneously to improve customer experience.

Categories: AI: BI and Analytics, Predictive analytics, Reporting, AI: Chatbots.

Kasisto

ITQlick rating
(3/5)

Kasisto is KAI provider, a conversational artificial intelligence software designed to help banks and other financial service providers improve their customer experience and engagement.

Categories: AI: Chatbots, Customer Success, Customer Experience Management.

Compare specifications

Compare features

Smartly.ai: 3 Features

Chat
Customizable Reporting
BI & Analytics

Kasisto: 4 Features

Chat
Customer Database
Customer Service
Customer Experience Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Smartly.ai
ITQlick rating
4.5/5
Score
70/100
Pricing
4/10
License pricing
$100 per user/month
Functionality
7
Compare
Kasisto
ITQlick rating
3/5
Score
89/100
Pricing
4/10
License pricing
Pricing not available
Functionality
7
Octane
ITQlick rating
3/5
Score
88/100
Pricing
4/10
License pricing
$29 per month
Functionality
10
Review
Golem.ai
ITQlick rating
3/5
Score
87/100
Pricing
4/10
License pricing
Pricing not available
Functionality
5
Reply.ai
ITQlick rating
3/5
Score
86/100
Pricing
4/10
License pricing
Pricing not available
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.