Compare Smartsupp and Pipedrive - Mar 2023
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Bottom Line: Which is Better - Smartsupp or Pipedrive?
Smartsupp is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Smartsupp (82/100). Pipedrive offers users more features (4) than Smartsupp (0). There is a clear winner in this case and it is Pipedrive!
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Smartsupp Vs. Pipedrive
Smartsupp: First live chat with visitor recording. Advantages of Smartsupp: Basic version forever for free. Visitors who chat with you are 5x more likely to buy (conversion increase measurable in Google Analytics). Everyone values immediate answer to his question and next time buys at your website again. Live chat results are measured in Google Analyt...
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Who is more expensive? Smartsupp or Pipedrive?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smartsupp and Pipedrive.
Smartsupp price starts at $19.50 per month , On a scale between 1 to 10 Smartsupp is rated 2, which is much lower than the average cost of Chat software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: Smartsupp cost is around the same cost of Pipedrive.
Which software includes more/better features?
We've compared Smartsupp Vs. Pipedrive based on some of the most important and required Chat features.
Smartsupp: We are still working to collect the list of features for Smartsupp.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Smartsupp's typical customers include: Small, medium and large size businesses, Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.
Pipedrive
starts at $9.90 per user/month
Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...
Compare PricingCompare specifications
Smartsupp Specifications
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Chat -> Smartsupp review |
Company: | Smartsupp |
Pricing: | starts at $19.50 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Smartsupp review, Smartsupp pricing, Smartsupp alternatives |
Pipedrive Specifications
ITQlick Score: | 99/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Pipedrive review |
Company: | Pipedrive |
Pricing: | starts at $9.90 per user/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Cloud |
Links: | Pipedrive review, Pipedrive pricing, Pipedrive alternatives |
Compare features
Smartsupp: 0 Features
Pipedrive: 4 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.