Shlomi Lavi /
Jul 19, 2022
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Bottom Line: Which is Better - Smartsupp or WhosOn?
WhosOn is more expensive to implement (TCO) than Smartsupp, and WhosOn is rated higher (90/100) than Smartsupp (82/100). WhosOn offers users more features (3) than Smartsupp (0).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Smartsupp Vs. Parker Software
Smartsupp: First live chat with visitor recording.
Advantages of Smartsupp:
Basic version forever for free. Visitors who chat with you are 5x more likely to buy (conversion increase measurable in Google Analytics). Everyone values immediate answer to his question and next time buys at your website again.
Live chat results are measured in Google Analyt...
Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.
Who is more expensive? Smartsupp or WhosOn?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Smartsupp and WhosOn.
Smartsupp price starts at $19.50 per month , On a scale between 1 to 10 Smartsupp is rated 2, which is much lower than the average cost of Chat software. WhosOn price starts at $33 per user/month , When comparing WhosOn to its competitors, the software is rated 4 - lower than the average Chat software cost.
Bottom line: WhosOn is more expensive than Smartsupp.
Which software includes more/better features?
We've compared Smartsupp Vs. WhosOn based on some of the most important and required Chat features.
Smartsupp: We are still working to collect the list of features for Smartsupp.
WhosOn: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Smartsupp's typical customers include: Small, medium and large size businesses, and WhosOn's target customer size include: Small, medium and large size businesses.