Compare SmartSupport and Lepide Remote Admin - Oct 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - SmartSupport or Lepide Remote Admin?

SmartSupport is more expensive to implement (TCO) than Lepide Remote Admin, and SmartSupport is rated higher (78/100) than Lepide Remote Admin (62/100). SmartSupport offers users more features (17) than Lepide Remote Admin (0).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Safeharbor Knowledge Solutions Vs. Lepide Software Pvt. Ltd

Safeharbor Knowledge Solutions: Safeharbor Knowledge Solutions is a provider of forums & knowledge base software tools and knowledge management solutions. Our applications optimize knowledge base content, simplify knowledge base and forum management, and help organizations maximize their support channel ROI. Set up a knowledge base on your website in minutes and start deflecting ...

Lepide Software Pvt. Ltd: Welcome to Lepide Software Pvt Ltd, a trusted name in the field of data recovery for years. Our mission is to provide the best data recovery software and services to the technical and non-technical users. Our main motive is to provide easy to use software tools for data recovery and repairing the corrupted files.

Who is more expensive? SmartSupport or Lepide Remote Admin?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SmartSupport and Lepide Remote Admin.

SmartSupport price starts at $199 per user/month , On a scale between 1 to 10 SmartSupport is rated 8, which is higher than the average cost of Knowledge Management software. Lepide Remote Admin price Has a free version , When comparing Lepide Remote Admin to its competitors, the software is rated 6 - similar to the average Knowledge Management software cost.

Bottom line: SmartSupport is more expensive than Lepide Remote Admin.

Which software includes more/better features?

We've compared SmartSupport Vs. Lepide Remote Admin based on some of the most important and required Knowledge Management features.

SmartSupport: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Change Management, Document Management, Email Integration, Knowledge Base/FAQ, Mobile Integration, Multi-Site Support, Remote Control Access, Reporting.

Lepide Remote Admin: We are still working to collect the list of features for Lepide Remote Admin.

Target customer size

SmartSupport is a SaaS solution that can scale to address any business size that needs support for knowledge management. and Lepide Remote Admin's target customer size include: SMBs.