Compare SMILE and PointClickCare - Feb 2022

Shlomi Lavi

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Bottom Line: Which is Better - SMILE or PointClickCare?

PointClickCare is more expensive to implement (TCO) than SMILE, and PointClickCare is rated higher (79/100) than SMILE (77/100).

Looking for the right Long-Term Care solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CarexTech Vs. PointClickCare

CarexTech: The CarexTech team developed SMILE - a web-based software platform (SaaS) - which integrates communication, family engagement, and life enrichment activities for senior living, assisted living and memory care communities and their residents. Through the use of a private portal, families and friends are uniquely connected to their loved ones' lives....

PointClickCare: From start-up to market leader, PointClickCare's innovative cloud-based technology is advancing the senior care industry, and making a true impact on people’s lives. Recently named one of Deloitte’s fastest growing technology companies and Canada’s best managed companies, PointClickCare provides so many opportunities and a great culture for employe...

Who is more expensive? SMILE or Point Click Care?

The real total cost of ownership (TCO) of Long-Term Care software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SMILE and Point Click Care.

SMILE price starts at $59 per month , On a scale between 1 to 10 SMILE is rated 2, which is much lower than the average cost of Long-Term Care software. Point Click Care accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SMILE is rated 2, which is much lower than the average cost of Long-Term Care software.

Bottom line: Point Click Care is more expensive than SMILE.

Which software includes more/better features?

We've compared SMILE Vs. PointClickCare based on some of the most important and required Long-Term Care features.

SMILE: We are still working to collect the list of features for SMILE.

Point Click Care: We are still working to collect the list of features for Point Click Care.

Target customer size

SMILE's typical customers include: Small, medium and large size businesses, and Point Click Care's target customer size include: Medium and large size businesses.