Shlomi Lavi /
Jun 25, 2022
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Bottom Line: Which is Better - SnapEngage Live Chat or Chatra?
Chatra is more expensive to implement (TCO) than SnapEngage Live Chat, and Chatra is rated higher (90/100) than SnapEngage Live Chat (83/100).
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
SnapEngage Vs. Chatra
SnapEngage: The internet was like a giant shopping mall. A giant shopping mall full of things to buy and informative signage. It was great except for the fact that there was no one around. It was empty. A tumbleweed might have blown by, if only to accentuate the absolute emptiness of the place. We wanted to change that. You know that sigh of relief when you ge...
Chatra: Chatra is made to increase online sales but in a friendly, helpful way. Just because software is designed for business doesn’t mean it has to be clunky and corporate. You can’t grab a coffee with every single potential customer, but we think that Chatra is the next best thing.
Who is more expensive? SnapEngage Live Chat or Chatra?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SnapEngage Live Chat and Chatra.
SnapEngage Live Chat price starts at $16 per user/year , On a scale between 1 to 10 SnapEngage Live Chat is rated 2, which is much lower than the average cost of Chat software. Chatra price starts at $17 per agent/month , When comparing Chatra to its competitors, the software is rated 2 - much lower than the average Chat software cost.
Bottom line: SnapEngage Live Chat cost is around the same cost of Chatra.
Which software includes more/better features?
We've compared SnapEngage Live Chat Vs. Chatra based on some of the most important and required Chat features.
SnapEngage Live Chat: We are still working to collect the list of features for SnapEngage Live Chat.
Chatra: We are still working to collect the list of features for Chatra.
Target customer size
The software is a useful solution for businesses of all sizes and a variety of types. and Chatra's target customer size include: Small, medium and large size businesses.