Compare SnapEngage Live Chat and WhosOn - Jun 2022

Shlomi LaviShlomi Lavi / Jun 25, 2022

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Bottom Line: Which is Better - SnapEngage Live Chat or WhosOn?

WhosOn is more expensive to implement (TCO) than SnapEngage Live Chat, and WhosOn is rated higher (90/100) than SnapEngage Live Chat (83/100). WhosOn offers users more features (3) than SnapEngage Live Chat (0).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SnapEngage Vs. Parker Software

SnapEngage: The internet was like a giant shopping mall. A giant shopping mall full of things to buy and informative signage. It was great except for the fact that there was no one around. It was empty. A tumbleweed might have blown by, if only to accentuate the absolute emptiness of the place. We wanted to change that. You know that sigh of relief when you ge...

Parker Software : Parker Software is a UK based independent software house. Established in 2003 we have offices in the USA and the UK. Parker Software develops innovative software aimed at companies that do business on the web.

Who is more expensive? SnapEngage Live Chat or WhosOn?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SnapEngage Live Chat and WhosOn.

SnapEngage Live Chat price starts at $16 per user/year , On a scale between 1 to 10 SnapEngage Live Chat is rated 2, which is much lower than the average cost of Chat software. WhosOn price starts at $33 per user/month , When comparing WhosOn to its competitors, the software is rated 4 - lower than the average Chat software cost.

Bottom line: WhosOn is more expensive than SnapEngage Live Chat.

Which software includes more/better features?

We've compared SnapEngage Live Chat Vs. WhosOn based on some of the most important and required Chat features.

SnapEngage Live Chat: We are still working to collect the list of features for SnapEngage Live Chat.

WhosOn: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The software is a useful solution for businesses of all sizes and a variety of types. and WhosOn's target customer size include: Small, medium and large size businesses.

SnapEngage Live Chat

ITQlick rating
(4.6/5)

starts at $16 per user/year

SnapEngage Live Chat is a web based live chat and customer support solution for businesses of all sizes. It offers such capabilities as agent scheduling, assignment management, customizable branding, and others...

Categories: Data Analysis Tools, Mobile, Chat, SMS Tools .

WhosOn

ITQlick rating
(4.1/5)

starts at $33 per user/month

WhosOn is a growing cloud-based Website analysis software, it is designed to support small, medium and large size business. WhosOn received a rating of 4.1 from ITQlick team. The software cost is considered aff...

Categories: Chat, Web analytics.

Compare specifications

WhosOn Specifications

ITQlick Score: 90/100
ITQlick Rating:
Pricing: 4/10 - average cost
Category: Chat -> WhosOn review
Company: Parker Software
Pricing: starts at $33 per user/month
Typical customers: Small, medium and large size businesses
Platforms: Desktop
Links: WhosOn review, WhosOn pricing, WhosOn alternatives

Compare features

SnapEngage Live Chat: 0 Features

We are working to collect the list of features

WhosOn: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SnapEnga...
ITQlick rating
4.6/5
Score
83/100
Pricing
2.6/10
License pricing
$16 per user/year
Functionality
5
Compare
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.