Shlomi Lavi /
Feb 01, 2023
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Bottom Line: Which is Better - Social Mention or Salesforce CRM?
Social Mention is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Social Mention (79/100). Salesforce CRM offers users more features (21) than Social Mention (4). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Audiense Vs. Salesforce.com
Audiense: Audiense helps over 4,000 of the world’s largest brands and agencies to grow their customer and audience bases by finding, identifying and connecting with individuals and audience segments they don't know about. Audiense clients include Universal Music, Havas Helia and Comic Relief. The Audiense platform powers three vital functions, with which bus...
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? Social Mention or Salesforce?
The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Social Mention and Salesforce.
Social Mention price starts at $2.89 per 100 people/month , On a scale between 1 to 10 Social Mention is rated 2, which is much lower than the average cost of Social Media Management software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average Social Media Management software cost.
Bottom line: Social Mention cost is around the same cost of Salesforce.
Which software includes more/better features?
We've compared Social Mention Vs. Salesforce CRM based on some of the most important and required Social Media Management features.
Social Mention: Blogger Integration, Business Content Sharing, Facebook Integration, Twitter Integration.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
Social Mention is perfect for business owners and digital marketers. Salesforce is optimal for people as well as companies.