Compare SocialPilot and KANA Express - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - SocialPilot or KANA Express?

KANA Express is more expensive to implement (TCO) than SocialPilot, and SocialPilot is rated higher (85/100) than KANA Express (77/100). KANA Express offers users more features (1) than SocialPilot (0).

Looking for the right Social Marketing solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SocialPilot Vs. Verint

SocialPilot: SocialPilot helps you automate your social media postings across multiple accounts with ease. For individual posters like you and me, this would mean not worrying about lack of absence on social media stream and registering continuous presence by automated postings of new and interesting content. For businesses, SocialPilot increases bran...

Verint: ...

Who is more expensive? SocialPilot or KANA Express?

The real total cost of ownership (TCO) of Social Marketing software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SocialPilot and KANA Express.

SocialPilot price starts at $29.75 per user/month , On a scale between 1 to 10 SocialPilot is rated 2, which is much lower than the average cost of Social Marketing software. KANA Express price starts at $100 per user/month , When comparing KANA Express to its competitors, the software is rated 8 - higher than the average Social Marketing software cost.

Bottom line: KANA Express is more expensive than SocialPilot.

Which software includes more/better features?

We've compared SocialPilot Vs. KANA Express based on some of the most important and required Social Marketing features.

SocialPilot: We are still working to collect the list of features for SocialPilot.

KANA Express: Customer Service.

Target customer size

SocialPilot's typical customers include: Small, medium and large size businesses, Verint Systems created the KANA Express software as a CRM tool for medium-sized businesses.