Compare Higherlogic and Tracx - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Higherlogic or Tracx?

Higherlogic is more expensive to implement (TCO) than Tracx, and Tracx is rated higher (89/100) than Higherlogic (83/100). Higherlogic offers users more features (8) than Tracx (0).

Looking for the right Social Media Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Socious Vs. Tracx

Socious: Socious holds monthly web-based trainings for partners and customers to equip them with the skills to get the most out of the Socious system. We hold semi-annual in-person training at our Phoenix headquarters for partners to get more in-depth training and one-on-one time with Socious resources.

Tracx: The tracx Social Media Management System (SMMS) empowers agencies and brands with a highly advanced set of business analytics solutions designed to grow revenue and deepen customer relationships through the social web. nntracx has engineered the most powerful real-time social data analytics architecture that runs relevancy analysis and data minin...

Who is more expensive? Higherlogic or Tracx?

The real total cost of ownership (TCO) of Social Media Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Higherlogic and Tracx.

Higherlogic accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Socious Online Community is rated 10, which is much higher than the average cost of Social Media Management software. Tracx price starts at $28 per month , When comparing Tracx to its competitors, the software is rated 6 - similar to the average Social Media Management software cost.

Bottom line: Higherlogic is more expensive than Tracx.

Which software includes more/better features?

We've compared Higherlogic Vs. Tracx based on some of the most important and required Social Media Management features.

Higherlogic: Billing/Invoicing, Contact Management, Customer Database, Customer Service, Email Marketing, Marketing Automation, Social Media, Collaboration Center .

Tracx: We are still working to collect the list of features for Tracx.

Target customer size

Higherlogic is best for mid-size and large companies and also for membership organizations like associations. and Tracx's target customer size include: Small, medium and large size businesses.