Compare SolarWinds Web Help Desk and SolarWinds Web Help Desk - Mar 2022

Shlomi LaviShlomi Lavi / Mar 02, 2022

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Bottom Line: Which is Better - SolarWinds Web Help Desk or SolarWinds Web Help Desk?

SolarWinds Web Help Desk is more expensive to implement (TCO) than SolarWinds Web Help Desk, and SolarWinds Web Help Desk is rated with the same score (77/100) as SolarWinds Web Help Desk (77/100).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SolarWinds Vs. SolarWinds

SolarWinds: Since our founding in 1999, SolarWinds’ (NYSE: SWI) mission has been to provide purpose-built products that are designed to make IT professionals’ jobs easier. We offer value-driven products and tools that solve a broad range of IT management challenges – whether those challenges are related to networks, servers, applications, storage or virtualiza...

SolarWinds: Since our founding in 1999, SolarWinds’ (NYSE: SWI) mission has been to provide purpose-built products that are designed to make IT professionals’ jobs easier. We offer value-driven products and tools that solve a broad range of IT management challenges – whether those challenges are related to networks, servers, applications, storage or virtualiza...

Who is more expensive? SolarWinds Web Help Desk or SolarWinds Web Help Desk?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Web Help Desk and SolarWinds Web Help Desk.

SolarWinds Web Help Desk price starts at $376 per license , On a scale between 1 to 10 SolarWinds Web Help Desk is rated 4, which is lower than the average cost of Help Desk software. SolarWinds Web Help Desk price starts at $376 per license , When comparing SolarWinds Web Help Desk to its competitors, the software is rated 4 - lower than the average Help Desk software cost.

Bottom line: SolarWinds Web Help Desk cost is around the same cost of SolarWinds Web Help Desk.

Which software includes more/better features?

We've compared SolarWinds Web Help Desk Vs. SolarWinds Web Help Desk based on some of the most important and required Help Desk features.

SolarWinds Web Help Desk: We are still working to collect the list of features for SolarWinds Web Help Desk.

SolarWinds Web Help Desk: We are still working to collect the list of features for SolarWinds Web Help Desk.

Target customer size

SolarWinds Web Help Desk's typical customers include: Small, medium and large size businesses, and SolarWinds Web Help Desk's target customer size include: Small, medium and large size businesses.

SolarWinds Web Help Desk

ITQlick rating
(4.2/5)

starts at $376 per license

SolarWinds Web Help Desk software is web-based ticketing & IT asset management solution built to help organizations streamline processes and be more efficient. Web Help Desk Software offers ticketing management...

Categories: Fixed Asset Management, Help Desk, Ticket Management, ITIL.

SolarWinds Web Help Desk

ITQlick rating
(4.2/5)

starts at $376 per license

SolarWinds Web Help Desk software is web-based ticketing & IT asset management solution built to help organizations streamline processes and be more efficient. Web Help Desk Software offers ticketing management...

Categories: Fixed Asset Management, Help Desk, Ticket Management, ITIL, Task Management.

Compare specifications

Compare features

SolarWinds Web Help Desk: 0 Features

We are working to collect the list of features

SolarWinds Web Help Desk: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
SolarWin...
ITQlick rating
4.2/5
Score
77/100
Pricing
4/10
License pricing
$376 per license
Functionality
5
Compare
SolarWin...
ITQlick rating
4.2/5
Score
77/100
Pricing
4/10
License pricing
$376 per license
Functionality
5
Freshdesk
ITQlick rating
4.5/5
Score
94/100
Pricing
2/10
License pricing
$15 per agent/month
Functionality
39
SolarWin...
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$19 per technician/month
Functionality
38
Zendesk
ITQlick rating
4.3/5
Score
92/100
Pricing
2/10
License pricing
$49 per agent/month
Functionality
48

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.