Compare SolarWinds Service Desk and Cisco Business Edition 6000 - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or Cisco Business Edition 6000?
Cisco Business Edition 6000 is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Cisco Business Edition 6000 (81/100). SolarWinds Service Desk offers users more features (18) than Cisco Business Edition 6000 (0). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Cisco Systems
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Cisco Systems: Cisco Systems, Inc. is an American corporation that designs, manufactures, and sells networking equipment. The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 1000 Growth Stock Index.[6]
Who is more expensive? SolarWinds Service Desk or Cisco Business Edition 6000?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Cisco Business Edition 6000.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Cisco Business Edition 6000 price starts at $210 per license , When comparing Cisco Business Edition 6000 to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: Cisco Business Edition 6000 is more expensive than SolarWinds Service Desk.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Cisco Business Edition 6000 based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Cisco Business Edition 6000: We are still working to collect the list of features for Cisco Business Edition 6000.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. Businesses that are classified as small (10 to 100 employees) or medium-sized (100 to 1,000 employees) are the typical customers of Cisco Business Edition 6000, which make use of the advantages from IT, data hosting and related services, mainly in the field of business phone and VoIP systems.
Cisco Business Edition 6000
starts at $210 per license
Cisco Business Edition 6000 (or simply BE6000) is a VoIP phone system program helping users to have an affordable business phone tool helping them to connect with their customers as well as collaborate within t...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Cisco Business Edition 6000 Specifications
ITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | VoIP -> Cisco Business Edition 6000 review |
Company: | Cisco Systems |
Pricing: | starts at $210 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | Cisco Business Edition 6000 review, Cisco Business Edition 6000 pricing, Cisco Business Edition 6000 alternatives |
Compare features
SolarWinds Service Desk: 18 Features
Cisco Business Edition 6000: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.