Compare SolarWinds Service Desk and Huawei - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or Huawei?
SolarWinds Service Desk is more expensive to implement (TCO) than Huawei, and SolarWinds Service Desk is rated higher (94/100) than Huawei (86/100). SolarWinds Service Desk offers users more features (18) than Huawei (5).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Huawei Technologies
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Huawei Technologies: Huawei is a global leader of ICT solutions. Continuously innovating based on customer needs, we are committed to enhancing customer experiences and creating maximum value for telecom carriers, enterprises, and consumers. Our telecom network equipment, IT products and solutions, and smart devices are used in 170 countries and regions. Huawei ranked ...
Who is more expensive? SolarWinds Service Desk or Huawei eSpace?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Huawei eSpace.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Huawei eSpace price starts at $50 per month , When comparing Huawei eSpace to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk is more expensive than Huawei eSpace.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Huawei based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Huawei eSpace: Mobile Access, Fixed Asset Management, Scheduling, Preventive Maintenance, Work Order Management.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. The software is a useful solution for small and medium businesses as well as large enterprises all over the world.
Huawei eSpace
starts at $50 per month
eSpace is a business VoIP solution for businesses of all sizes. It offers such capabilities as call transfers over WiFi, routing of incoming calls, voicemail support, and others. The software was design...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Huawei eSpace Specifications
ITQlick Score: | 86/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | VoIP -> Huawei eSpace review |
Company: | Huawei Technologies |
Pricing: | starts at $50 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Huawei eSpace review, Huawei eSpace pricing, Huawei eSpace alternatives |
Compare features
SolarWinds Service Desk: 18 Features
Huawei eSpace: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.