Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or ScienceLogic?
SolarWinds Service Desk is more expensive to implement (TCO) than ScienceLogic, and SolarWinds Service Desk is rated higher (94/100) than ScienceLogic (73/100). SolarWinds Service Desk offers users more features (18) than ScienceLogic (3).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. ScienceLogic, Inc
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
ScienceLogic, Inc: At ScienceLogic, we have one mission: Make data center and cloud operations management simpler, better, and faster.
We get it. We've been in your shoes. We know the challenges you face in managing modern data center and cloud technologies. And we understand how hard it is to deliver bullet-proof systems while supporting ever-changing business dema...
Who is more expensive? SolarWinds Service Desk or ScienceLogic?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and ScienceLogic.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. ScienceLogic price starts at $7.50 per node/month , When comparing ScienceLogic to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk is more expensive than ScienceLogic.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. ScienceLogic based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
ScienceLogic: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. and ScienceLogic's target customer size include: Small, medium and large size businesses.