Compare SolarWinds Service Desk and Spectrum - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or Spectrum?
Spectrum is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than Spectrum (92/100). SolarWinds Service Desk offers users more features (18) than Spectrum (4). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Viewpoint Construction Software
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Viewpoint Construction Software: Viewpoint Construction Software has translated over 30 years of intense focus and collaboration with the construction industry into a rock-solid software platform that helps construction professionals efficiently manage all areas of finance and operations.San Antonio, TX – March 19th, 2013 – Viewpoint Construction Software®, providing construction ...
Who is more expensive? SolarWinds Service Desk or Spectrum (formerly Dexter + Cheney)?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Spectrum (formerly Dexter + Cheney).
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Spectrum (formerly Dexter + Cheney) price starts at $49.99 per month , When comparing Spectrum (formerly Dexter + Cheney) to its competitors, the software is rated 8 - higher than the average Help Desk software cost.
Bottom line: Spectrum (formerly Dexter + Cheney) is more expensive than SolarWinds Service Desk.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Spectrum based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Spectrum (formerly Dexter + Cheney): Project Budgeting, RFIs/Submittals, Construction, Contract Management.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. and Spectrum (formerly Dexter + Cheney)'s target customer size include: Small, medium and large size businesses.
Spectrum
starts at $49.99 per month
Spectrum (formerly Dexter + Cheney) is a trending cloud-based Construction software, it is designed to support small, medium and large size construction business. Spectrum (formerly Dexter + Cheney) received a ...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Spectrum Specifications
ITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Network Monitoring -> Spectrum review |
Company: | Viewpoint Construction Software |
Pricing: | starts at $49.99 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Spectrum review, Spectrum pricing, Spectrum alternatives |
Compare features
SolarWinds Service Desk: 18 Features
Spectrum (formerly Dexter + Cheney): 4 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.