Shlomi Lavi /
Dec 11, 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or Stackify?
Stackify is more expensive to implement (TCO) than SolarWinds Service Desk, and Stackify is rated higher (97/100) than SolarWinds Service Desk (94/100). SolarWinds Service Desk offers users more features (18) than Stackify (6).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Stackify
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Stackify: Stackify provides operations, support managers and software developers with an innovative cloud based platform that allows them to monitor and troubleshoot their applications. Using Stackify businesses can easily and quickly detect and resolve application issues. Stackify provides insight as to why an application isn’t working, is slow, or just act...
Who is more expensive? SolarWinds Service Desk or Stackify?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Stackify.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Stackify price starts at $35 per server/month , When comparing Stackify to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk cost is around the same cost of Stackify.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Stackify based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Stackify: 24/7 Telephone Support, API, Customizable Reporting, Dashboard, Email alerts.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. The software application is an extensive solution that is sufficient for the demands of any type of service size.