Compare SolarWinds Service Desk and Voice Complete - Dec 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - SolarWinds Service Desk or Voice Complete?
SolarWinds Service Desk is more expensive to implement (TCO) than Voice Complete, and SolarWinds Service Desk is rated higher (94/100) than Voice Complete (83/100). SolarWinds Service Desk offers users more features (18) than Voice Complete (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. Level 3 Communications
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Level 3 Communications: Level 3 Communications, Inc. is a premiere provider of global communication services, creating solutions that strengthen the growth, efficiency and security of businesses around the world. Our business started as part of a subsidiary of a construction company that created one of the first competitive local exchange carriers, MFS Communications. By...
Who is more expensive? SolarWinds Service Desk or Voice Complete?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and Voice Complete.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. Voice Complete accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software.
Bottom line: SolarWinds Service Desk is more expensive than Voice Complete.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. Voice Complete based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
Voice Complete: We are still working to collect the list of features for Voice Complete.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. Customers of the software include businesses of all sizes and a wide range of types.
Voice Complete
Voice Complete is a business VoIP solution for businesses of all sizes. It offers such capabilities as SIP trunking, caller ID with name, and others. The software was developed and released by Level 3 C...
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Voice Complete Specifications
ITQlick Score: | 83/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | VoIP -> Voice Complete review |
Company: | Level 3 Communications |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | Voice Complete review, Voice Complete pricing, Voice Complete alternatives |
Compare features
SolarWinds Service Desk: 18 Features
Voice Complete: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.