Compare SolarWinds Service Desk and VoIP Phones - Dec 2022
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Bottom Line: Which is Better - SolarWinds Service Desk or VoIP Phones?
VoIP Phones is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than VoIP Phones (88/100). SolarWinds Service Desk offers users more features (18) than VoIP Phones (3). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Samanage Vs. NetEffect
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
NetEffect: NetEffect is passionate about technology and its proper use and application to help our clients achieve their business goals. We've been in the business of delighting our clients for ten years. Our engineers possess a high level technical expertise along with exceptional customer service skills. NetEffect is committed to providing our clients ...
Who is more expensive? SolarWinds Service Desk or VoIP Phone Systems?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SolarWinds Service Desk and VoIP Phone Systems.
SolarWinds Service Desk price starts at $19 per technician/month , On a scale between 1 to 10 SolarWinds is rated 4, which is lower than the average cost of Help Desk software. VoIP Phone Systems price starts at $19.95 per month , When comparing VoIP Phone Systems to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: SolarWinds Service Desk cost is around the same cost of VoIP Phone Systems.
Which software includes more/better features?
We've compared SolarWinds Service Desk Vs. VoIP Phones based on some of the most important and required Help Desk features.
SolarWinds Service Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey, Email Integration, Incident / Request Management, ITIL Compliant.
VoIP Phone Systems: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations. and VoIP Phone Systems's target customer size include: Start up, Small business, Medium business, Large business.
VoIP Phones
starts at $19.95 per month
VoIP Phone Systems is an internet-based VolP software for businesses to develop technological strategies, excellent business practices, efficiently manage services, and protect client data.
Compare PricingCompare specifications
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
VoIP Phones Specifications
ITQlick Score: | 88/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | VoIP -> VoIP Phones review |
Company: | NetEffect |
Pricing: | starts at $19.95 per month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | VoIP Phones review, VoIP Phones pricing, VoIP Phones alternatives |
Compare features
SolarWinds Service Desk: 18 Features
VoIP Phone Systems: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.