Compare Solgari for Contact Centres and Advisor - Jul 2022
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Bottom Line: Which is Better - Solgari for Contact Centres or Advisor?
Advisor is more expensive to implement (TCO) than Solgari for Contact Centres, and Advisor is rated higher (82/100) than Solgari for Contact Centres (77/100). Advisor offers users more features (5) than Solgari for Contact Centres (3).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Solgari Vs. dezide
Solgari: Solgari provides Cloud Communications Services to business customers globally including Cloud PBX & Contact Center solutions. Our services are offered to Enterprise & SMB customers on a monthly subscription basis, enabling businesses to reduce costs and increase productivity by replacing traditional on-premise phone and telecoms infrastructure. So...
dezide: Dezide was founded in 2001 by former employees of Hewlett-Packard R&D. Since then we have worked on developing the world’s leading software for guided troubleshooting, using the newest research and technology to create highly user-friendly and efficient solutions. Our software is patented. Vision: to provide the best software for guided troub...
Who is more expensive? Solgari for Contact Centres or Advisor?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Solgari for Contact Centres and Advisor.
Solgari for Contact Centres price starts at $45 per user/month , On a scale between 1 to 10 Solgari for Contact Centres is rated 2, which is much lower than the average cost of Help Desk software. Advisor price starts at $49 per user/month , When comparing Advisor to its competitors, the software is rated 6 - similar to the average Help Desk software cost.
Bottom line: Advisor is more expensive than Solgari for Contact Centres.
Which software includes more/better features?
We've compared Solgari for Contact Centres Vs. Advisor based on some of the most important and required Help Desk features.
Solgari for Contact Centres: Data Import/Export, Basic Reports, Online Customer Support.
Advisor: Knowledge Base/FAQ, Self Service Portal, Call Center, Team Collaboration, Content Management.
Target customer size
Solgari for Contact Centres's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and a variety of types.
Advisor
starts at $49 per user/month
Contact Center Portal from Dezide Advisor is a knowledge management solution for businesses of all sizes. It offers such services as workflow management, search engine, process management, and others. T...
Compare PricingCompare specifications
Solgari for Contact Centres Specifications
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> Solgari for Contact Centres review |
Company: | Solgari |
Pricing: | starts at $45 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Solgari for Contact Centres review, Solgari for Contact Centres pricing, Solgari for Contact Centres alternatives |
Advisor Specifications
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> Advisor review |
Company: | dezide |
Pricing: | starts at $49 per user/month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Advisor review, Advisor pricing, Advisor alternatives |
Compare features
Solgari for Contact Centres: 3 Features
Advisor: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.