Compare Solgari for Contact Centres and CenterWare Inbound - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Solgari for Contact Centres or CenterWare Inbound?

CenterWare Inbound is more expensive to implement (TCO) than Solgari for Contact Centres, and CenterWare Inbound is rated higher (91/100) than Solgari for Contact Centres (77/100). Solgari for Contact Centres offers users more features (3) than CenterWare Inbound (0).

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Solgari Vs. Nuxiba Technologies

Solgari: Solgari provides Cloud Communications Services to business customers globally including Cloud PBX & Contact Center solutions. Our services are offered to Enterprise & SMB customers on a monthly subscription basis, enabling businesses to reduce costs and increase productivity by replacing traditional on-premise phone and telecoms infrastructure. So...

Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...

Who is more expensive? Solgari for Contact Centres or CenterWare Inbound?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Solgari for Contact Centres and CenterWare Inbound.

Solgari for Contact Centres price starts at $45 per user/month , On a scale between 1 to 10 Solgari for Contact Centres is rated 2, which is much lower than the average cost of Help Desk software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Solgari for Contact Centres is rated 2, which is much lower than the average cost of Help Desk software.

Bottom line: CenterWare Inbound is more expensive than Solgari for Contact Centres.

Which software includes more/better features?

We've compared Solgari for Contact Centres Vs. CenterWare Inbound based on some of the most important and required Help Desk features.

Solgari for Contact Centres: Data Import/Export, Basic Reports, Online Customer Support.

CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.

Target customer size

Solgari for Contact Centres's typical customers include: Small, medium and large size businesses, and CenterWare Inbound's target customer size include: Medium and large size businesses.