Compare Solgari for Contact Centres and TouchStar Dialler - Dec 2022

Shlomi Lavi

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Bottom Line: Which is Better - Solgari for Contact Centres or TouchStar Dialler?

TouchStar Dialler is more expensive to implement (TCO) than Solgari for Contact Centres, and Solgari for Contact Centres is rated higher (77/100) than TouchStar Dialler (25/100). Solgari for Contact Centres offers users more features (3) than TouchStar Dialler (0). There is a clear winner in this case and it is Solgari for Contact Centres!

Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Solgari Vs. Daviker Group

Solgari: Solgari provides Cloud Communications Services to business customers globally including Cloud PBX & Contact Center solutions. Our services are offered to Enterprise & SMB customers on a monthly subscription basis, enabling businesses to reduce costs and increase productivity by replacing traditional on-premise phone and telecoms infrastructure. So...

Daviker Group: Daviker specialise in delivering world class business solutions to Contact Centres in the UK and around the globe, and have years of proven results in increasing productivity, reducing costs and keeping Contact Centres compliant. Experts in this industry, we understand your business, be it an SME or bluechip organisation, and know that the solut...

Who is more expensive? Solgari for Contact Centres or TouchStar Dialler?

The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Solgari for Contact Centres and TouchStar Dialler.

Solgari for Contact Centres price starts at $45 per user/month , On a scale between 1 to 10 Solgari for Contact Centres is rated 2, which is much lower than the average cost of Help Desk software. TouchStar Dialler accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Solgari for Contact Centres is rated 2, which is much lower than the average cost of Help Desk software.

Bottom line: Solgari for Contact Centres cost is around the same cost of TouchStar Dialler.

Which software includes more/better features?

We've compared Solgari for Contact Centres Vs. TouchStar Dialler based on some of the most important and required Help Desk features.

Solgari for Contact Centres: Data Import/Export, Basic Reports, Online Customer Support.

TouchStar Dialler: We are still working to collect the list of features for TouchStar Dialler.

Target customer size

Solgari for Contact Centres's typical customers include: Small, medium and large size businesses, and TouchStar Dialler's target customer size include: SMBs.